Update Employer Information

The information you provide will be used to issue notices to the appropriate addresses and individuals

Employer FAQs

Answers to some of the most frequently asked questions by category

Employer Forms

Income withholdings, status reports, refund and stop payment requests, and other employer forms

Employer Payment Information

Electronic payments, bulk-file uploads, remitting by check

Reporting New Hires

Employers must report all new or rehired employees to the New Employee Registry

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Online and in-person workshops for employers

Employer Resource Center

As employers, you are one of our closest partners, with an important role in helping ensure families get the financial and medical support they need. More than 70% of all child support collections are through payroll deductions. Please note that maintaining accurate information about your company with California Child Support Services benefits you by making sure official notices reach the right destination and preventing duplication. You can update your company information with our employer information form. All other forms are located on our Employer Forms page.

If you have an employee that is a member of a Native American tribe, you can find specialized information for withholding for these individuals on the Health & Human Services website. If you have other questions or need assistance you can contact us at any time as we are here to better serve you.

Income Withholding Orders for Support (IWO)

Employers may be served an IWO by a California local child support agency, by another state’s child support agency, or by a private party.

From a Child Support Agency: Cases managed by child support agencies in any state are called “4-D” cases, referring to Title IV-D of the Federal Social Security Act, the law that created Child Support Services agencies. These IWOs are issued by the child support agency and do not require a judge’s signature.

Private Cases: If the case is not being managed through a child support agency, the family court will issue the IWO. This is called a “Non-4-D” case. In this circumstance, you the employer will be served with the documentation by a private party, either the person who will be receiving the support or that person’s representative.

Your Role: The employer’s responsibility is the same in both types of cases except on one point. Since Non-4-D orders do not originate within the child support system, the California State Disbursement Unit, which processes all child support payments, needs additional information to assure the payment is processed accurately. The IWO form is on the Employer Forms page, and for ongoing reference you can download the IWO Factsheet in English or in an accessible version.

See the Employer Handbook for more information on income withholding.

Receive Income Withholding Orders Electronically (e-IWO)

Federal law requires that employers have the option of receiving IWOs electronically.
California uses the federal e-IWO Process to save you time and money!

Health Insurance

Please continue to use the National Medical Support Notice with the expiration date of October 31, 2022. The federal Office of Child Support Enforcement has re-approved the revised NMSN Parts A and B with the same expiration date of October 31, 2022. For additional information please view the National Medical Support Notice and Instructions.

By law, every order for child support must include a Medical Support Order for health Insurance. If an employee or independent contractor has an order to pay child support and is eligible for health insurance, his or her children must be enrolled in the employer’s health insurance plan even if t he employee declines his or her own personal health coverage.

Medical Support Orders may be for a specific dollar amount included on the Income Withholding Order, or as an order for health insurance. If the order is not for a specific dollar amount, you as the employer will receive a National Medical Support Notice. This is a standard federal form that all state child support agencies use. The Notice may accompany an Income Withholding Order, or it may be sent separately. Learn more by downloading the National Medical Support Order Factsheet 

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